Last week we told you that Best Buy would carry an exclusive release of
Route 66: Season 3. It turns out not every location is stocking the title, and it's not available through BestBuy.com. If you haven't already gotten your copy, then that may be a blessing.
We've received numerous complaints that discs 5-8 will not play in a DVD, and thanks to Chris, one of our loyal readers, we know why: the DVDs don't contain information needed to work properly. It looks as though the authoring house burned source files onto the DVDs, skipping a step in the mastering process. The DVDs contain two folders, one for each layer, with source files inside. There's no way these will play on any DVD player, and all copies are affected. It's painfully obvious that no one bothered to check the release before it went out to Best Buy.
We spoke to someone at Infinity Entertainment, distributor for the title, and we were told they're looking into the issue, but won't have any information until tomorrow. In the meantime we suggest anyone that has purchased a copy to hold onto your receipt. And if you haven't purchased it yet, don't.
A couple of our reader e-mails come from people who say that they've managed to buy this same title from CCVideo.com (Critic's Choice), even though the entry for it there is largely filled with "N/A" on the various info points. Those people say their copies are defective, too, in the same way as described by Best Buy customers. So that's not a good alternative. We'll post more information if/when it's made available to us. Thanks to everyone who emailed complaints our way earlier today.
