This week Fox Home Entertainment released The Mary Tyler Moore Show - The Complete 7th Season
on DVD. This final season of the show had been announced
as including the fan-requested "Final Curtain Call" sequence at the end of the series finale, which had only aired during the original broadcast of that episode. When the title arrived in stores (and in customers' hands) this past Tuesday, we immediately began getting feedback from fans that the Final Curtain Call wasn't included on their sets. We've looked into this, and found out that it is only an issue on a limited number of sets, and that most customers will find the scene intact on their copy (we have indeed heard from quite a few customers who do have it on their discs, so that's confirmed).
For customers who unfortunately received a disc with this scene missing, you can contact the Fox Customer Service number toll-free at 888-223-4369 and request a replacement disc. At this time all you need is the date of purchase, and the retailer your set was purchased from. Our understanding is that the customer service team has been briefed, so if you have previously contacted them and were told something different, please try again because they should now be up to date. Kudos to the studio for taking care of the fans!